Refund policy

Slow Pace Club Return Policy

At Slow Pace Club, we want you to be happy with your order. Please review the policy below to understand how returns, reprints, and refunds are handled.

1. Order Issues (Reprint or Refund)

If your order arrives with any of the following issues, we will provide a free reprint or a full refund, at our discretion:

  • The wrong item was sent

  • A misprint or printing defect

  • Damaged goods received

  • Any issue covered under Printify's production policy, which includes:

    • Damaged goods

    • Wrong item sent

    • Printing issues

    • Manufacturing errors

These issues are covered as long as they are reported within 30 days of receiving your order. You will not need to return the item — simply contact us with your order number and a description (and detailed photo showing the issue) of the problem, and we will process a reprint or refund.

2. Returns for Other Reasons

If you wish to return an item for any reason not listed above (e.g., change of mind, incorrect size ordered, etc.), we do not offer refunds or exchanges for these situations. As a young company, we are currently unable to accommodate refunds outside of the issues covered above. Instead, we will provide a one-time discount of 25% off a future purchase as a courtesy.

3. How to Request a Return

To initiate a return or report an issue, please contact us at slowpaceclub231@gmail.com with your order number and details of your request. Our team will review your request and respond promptly.

 

 

This policy applies to all purchases made through Slow Pace Club. We reserve the right to update this policy at any time; changes will be reflected on this page.